Terms of service

TERMS OF SERVICE / TERMS AND CONDITIONS

Last updated: August 5, 2026

1. COMPANY INFORMATION

This website is operated by:

Registered Address: Bulevar Clara Campoamor 31, 19005, Guadalajara

Email: info@lennire.com

Phone Number: +44 7537 106103

Throughout the site, the terms “we”, “us” and “our” refer to the store owner.

2. SCOPE AND APPLICABILITY

These Terms apply to all users purchasing from the European Union (EU) and the United Kingdom (UK).

We operate as a US based company selling internationally and voluntarily comply with applicable EU and UK consumer protection standards.

3. ACCEPTANCE OF TERMS

By accessing this website and placing an order, you confirm that:

You have read and agreed to these Terms
You are legally capable of entering into a binding contract

4. PRODUCTS

We take all reasonable measures to ensure:

Accurate product descriptions
Clear pricing
Transparent product representation

However:

Minor variations may occur
Availability is not guaranteed
We reserve the right to discontinue products at any time

5. PRICING, VAT AND DUTIES

All prices are displayed in GBP or USD.

VAT may be included where applicable under EU and UK regulations.

Import duties or customs fees, if applicable, will be clearly indicated at checkout or covered by us where stated.

No hidden fees will be charged after checkout.

6. PAYMENTS

All payments are securely processed via Stripe.

We do not store payment details.

By purchasing, you confirm that:

You are authorized to use the payment method
Billing details are accurate

7. ORDER CONFIRMATION

After placing an order:

You will receive an order confirmation email
This does not yet constitute acceptance

We reserve the right to cancel orders in cases of:

Fraud suspicion
Payment issues
Stock errors

8. PROCESSING TIMES (IMPORTANT FOR DELIVERY TRANSPARENCY)

Orders are processed within:

1 to 3 business days

Processing includes:

Order verification
Quality control
Packaging

Orders are not processed on weekends or public holidays.

9. SHIPPING AND DELIVERY (EUROPE AND UK)

We deliver across the European Union and the United Kingdom.

Estimated delivery times:

EU countries: 5 to 10 business days
United Kingdom: 5 to 9 business days

Total estimated timeframe including processing and shipping:

6 to 13 business days

These timeframes are aligned with standard international ecommerce expectations and help minimize disputes and payment issues.

10. DELIVERY RESPONSIBILITY

We take full responsibility for the order until it is delivered.

If an order is:

Lost
Damaged
Not delivered

We will:

Replace the product free of charge, or
Issue a full refund

11. RIGHT OF WITHDRAWAL (EU AND UK LAW)

Customers in the EU and UK have the legal right to withdraw from a purchase within:

30 days from delivery

Conditions:

Item must be unused and in original condition
Customer must contact us at: info@lennire.com

12. REFUNDS

Refunds will be:

Issued within 30 days after receiving returned goods
Processed via the original payment method

We cover return costs if:

Product is defective
Product is incorrect
Product is damaged

13. LEGAL GUARANTEES (EU AND UK COMPLIANCE)

We comply with mandatory consumer protections, including:

Products must match description
Products must be of satisfactory quality
Customers are entitled to repair, replacement, or refund

14. FRAUD PREVENTION

We actively monitor transactions for fraud.

We reserve the right to:

Request verification
Cancel suspicious orders

15. LIMITATION OF LIABILITY

Nothing in these Terms limits your rights under EU or UK consumer law.

To the extent permitted:

We are not liable for indirect or consequential damages
We remain fully responsible for order fulfillment

16. INTELLECTUAL PROPERTY

All content on this website is owned by the store owner.

Unauthorized use is prohibited.

17. THIRD PARTY SERVICES

We use trusted third parties:

Stripe for payments
Shopify as the platform

We are not responsible for their independent policies.

18. MODIFICATIONS

We may update these Terms at any time.

Changes take effect immediately upon publication.

19. GOVERNING LAW

These Terms are governed by:

Applicable consumer protection laws of the EU and UK
Supplemented by United States law where applicable

20. DISPUTE RESOLUTION

We are committed to resolving disputes quickly and fairly.

EU customers may access the Online Dispute Resolution platform.

We strongly encourage contacting us first.

21. CONTACT

For any inquiries: